TICKET MANAGEMENT SOFTWARE
Ticketing CRM Software, a software system that can generate the tickets of customer inquiries. The ticketing software integrates with CRM stores all the contact information of the customer with their queries. A Ticketing System will convert all the incoming calls which come from different customers for different issues from different channels into a ticket. From this system, it’s easier to manage all the customer’s requests from one place which will help the support team to interact with the customers easily and work efficiently.
LEAD MANAGEMENT SOFTWARE
Lead Management is the important software for the most growing companies when they start receiving more inquiries & leads than it is too difficult to handle all the leads at a time. Agents failed in managing the leads and so organizations need to introduce Lead Management Software to easily maintain leads. The modern-day advanced Lead Management Software does much more than just managing the leads.
Benefits
- Estimate your needs
- Sourcing a leads
- Email Integration
- Lead Qualification
- Tasks and Reminders
- Alert Sales Team