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Work from Home Solution for Call Center

That's what your customers expect.

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Conference Bridge

Conference Bridge or conference calling is the way to connect multiple professionals.

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Software Solution for Healthcare

Continuous and noiseless communication with people, data & solutions can reduce many risks.

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Software Solution for Telecom

The modern world has shifted from landlines to mobile phones and tablets today.

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PRODUCTS / SERVICES

Inbound Call Center Solution

We here deal with our customers in a professional and friendly way featuring the true importance of inbound calls.

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Outbound Call Center Solution

Outbound Call Center Solution is a perfect solution for businesses who makes a large volume of outgoing calls.

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CRM

Our CRM software maintains the record of sales and schedule activities that need a follow-up for increasing productivity.

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IVR

IVR or Interactive Voice Response system used to access the database information using the phone. We can say that it is....

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Voice Recording

Recording inbound and outbound calls is an essential part in order to monitor the call quality and certain other features.

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Email

Email today comes out as the best form of internet marketing. Keeping this in mind, we provide good email support.

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Ticket Module

Convert voicemails and calls to automated tickets that enable users to get a better experience with automated ticket creation.

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Reports

We here prepare a detailed agent performance report that helps us to understand the strategies we need to take improving.

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Call Back Management

Users can avoid waiting in a queue using the callback management option that helps them to reach a live agent in a while.

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CTI

Agent CTI is a customized module, which comes up with internal and external chat option helping users to get a better calling experience.

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Voice Blast

Use customized voice blaster software for outbound calls where users can listen to necessary messages.

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Automatic Call Distrubution

An Automatic Call Distributionis a software technology that manages incoming calls and handles them based on the conditions.

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Android Dialer

A Call Center solution runs on application server and agent machines as client. Android App for Call Center.

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Software IP-PBX

An software IP PBX is a complete telephony system that provides telephone calls over IP data networks.

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Asterisk Base Service

We here deal with our customers in a professional and friendly way featuring the true importance of Asterisk Base Service.

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Call Center Presence

This is a good option for call center agents who can manage their status revealing their presence at the workplace.

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OUR HAPPY CLIENTS

Trusted by more than 1000+ clients

bajaj
kotak
citibank
vodafone
jabong
lenskart
ansal
hindustan wellness
supertech
anmol

OUR AFFILATES

Trusted by our affiliates

3
Grandstream
Digium
2
5
1
6
audiocodes
4
Sennheiser
tata tele services

TESTIMONIALS

We have been with Negocio Technologies for the past 2 years. It's latest technology helps our business to perform outbound and inbound calls smoothly without any hitches.
Vikram Kumar
Manager - IT Operations
We are very glad to use your services. It is a one stop solution for all the contact center needs.
Abhinav Bansal
Manager - IT Operations
Negocio Technologies not only understood our requirements but did acted as a solution architect and suggested us to integrate help-desk with back office solution.
Vikash Gupta
Manager - IT Operations