CRM SOFTWARE
Most businesses, which uses Customize CRM Software Solution in the business development process, making it quite convenient for their call center agents to manage calls and contacts in one place. Our Customized CRM software maintains the record of sales and schedule activities that need a follow-up for increasing productivity. Most of the sales professionals preserve their contact data as their key resources. It can be easy for them to make the best use of their resources with the help of Customized CRM Software programs. A full-featured CRM software suite can potentially streamline various customer touch-points in order to ensure the best customer service. With rich functionality and customized interface, our CRM software lets businesses get a deep insight into the performance of your business, handle and evaluate your customers, modify marketing and sales promotion, and embrace an automated reporting tool to estimate revenues in your business. Our Customized CRM Software program is scalable and can easily be applied to an array of industries such as Insurance, Healthcare, Travel, Telecom, Financial Services, Real Estate, to name a few.
Features
- Friendly Interface
- Proper Organisation
- Mobile Integrated
- Email Integrated
- Report Maintain
- Automation
Benefits
- Greater accountability with increased transparency
- Improved efficiency
- Better data access
- Reduced cost
- More sales with high rate of conversion
- A better customer experience
IP PBX SOFTWARE
With giants like Avaya, Sangoma, and Avaya you would hardly expect an upstart to make the biggies blink. This is exactly what Hodusoft is doing to the IP PBX market with its offering that includes virtually everything you want and that too on a customizable basis. Get it as an on-premise system, as a hosted solution or as a multi-tenant hosted solution.
Features
- Audio-video chat and conference
- IVR
- SMS broadcast and voice broadcast
- Auto-provisioning of all major brand IP Phones
- Least cost routing
- The integrated payment gateway for multi-tenant IP PBX
SMS, Fax, voice mail, email…the complete works in unified communication - Advanced AI-powered call forwards, DND, call transfers
- Add on modules like queue monitor and reseller module aimed at ITSPS and VoIP service providers
- CRM integration